Tony Morelli

March 29, 2006
Dear Re-My Sport
I love my new bike – you were 100% right about the feel and the ride quality of LOOK. In fact I have not been so excited after riding a new bike in many years. Why didn’t I listen to you sooner?

If any of your customers are delaying getting their new LOOK bike, let me say that I have used look products for over 20 years and the bike lives up to my expectations of superior quality and design. This bike delivers power to the road; both climbing hills and straight out flat speed are better – far better. The bike delivers a super smooth ride and is predictable through high speed hard cornering. Wow, it’s so light!

Any bike is only half of the package – service is also important. You and the team at Re-My have proven that service is a priority and the quality of the assembly only proves this once again. Great job, thank you.

See you at the races,

Mike

Re: Brampton Cycling Club – 2006 Awards Banquet

Thank you Re-My Sport,

On behalf of the board and membership of the Brampton Cycling Club, I wish to extend our thanks to you, your team and families for donating so generously to our annual banquet.

As you may be aware this banquet is held to celebrate the achievements of those in our club who have set goals, focused their training and put forth a full effort to teat their strength in cycling event. Many of our new champions are women and that is a direct result of improved retail environments and investment in female specific inventory by leaders like Re-My Sport. Our club is richer for it and that in it self rates special thanks.

The relationship between the Brampton Cycling Club and Re-My Sport goes back more than 30 years and it’s companies like yours that make the difference. We look forward to a continued relationship as the BCC strives to promote our sport to youth and new riders through new and innovative programs to be launched this coming spring.

See you on the road,

Michael Hudson
President

January 19, 2007
Dear Re-My Sport
Many, many thanks for taking the time from your busy day to fix up the Tim Horton’s bicycle. We are using the bike as a prize at our gala and thanks to your handiwork; it should generate some great bids. We appreciate all your support to our Hospital.

Thanks again

Mary McPherson
Director
Corporate and Community Fundraising.

April 29, 2006
Dear Re-My Sport
I wanted to thank you for your help and advice. I appreciated the time you spent with me as a new cyclist. You are extremely knowledgeable about cycling and your passion and enthusiasm are contagious. Thank you again for everything.

Sincerely,

Brenda Bennett-Learmonth

March 20, 2006
Dear Re-My Sport
Thank you for showing us all the gears and gadgets on the bikes. We learned that helmets come in all shapes and sizes, and helmet safety is important. Thank you for answering all of our questions, we had a great time.

From: The Kindergartens at Kendellhurst Academy

July 2004
Re-My Sport
Bike was pure speed! Average 36km/h over 90k in Peterbourgh.

Joe Zubek

August 14, 2002
Re-My Sport
Heather and I want to thank you very much for the exemplary service extended to us last evening during the purchase of Heather’s new Cannondale R800. She went for a short 10km ride before work this morning and loved it! She is really looking forward to the MS 150 ride this weekend.

Again thank you for all your help last night. There is no question we will be seeing you again and I have already made a recommendation about your store to another party.

Kindest regards,

Peter and Heather Shilton
Cayuga, ON.

August 28, 2006
Dear Re-My Sport
I would just like to say thank you for the great tune-up done while I was away. Picked my bike up with no delays. I just got back from a quick ride and it's running beautiful. Thanks again

Tony C

November 6, 2006
Dear Re-My Sport
Thanks for your support on the Cycle 4MS Team fitting…YOU WENT WAY OVER!!!! Lots of guys, commenting on previous fits vs. yours! And the other guys were HACKS!!

Erik Davis

April 24, 2005
Dear Re-My Sport
Hey this is Matt Grundle I just wanted to email you back to say thanks for all the help you guys were and this bike is definitely sweet. Well anyways thanks again for everything and I will surely have fun riding this bike.

Matt

April 14, 2006
Dear Re-My Sport
I thought you just bought a bike. WOW was I wrong!! It’s nice to see that customer service is alive and well. I can’t believe you spent close to two hours with me fitting the bike and getting me everything I needed. I can’t say enough about the service it was well worth the drive from Barrie.
Thanks
Ian Wilson
Travel Only

October 16, 2006
Dear Re-My Sport
I just wanted to say thanks on the purchase of my new Trek Pilot 5.0
I went on our annual ride to Niagara-on-the Lake on Sunday and let me tell you that the bike performed wonderfully. It was such a difference compared to riding my GT Nomad Hybrid. I was faster, stronger than ever before. The hills were a breeze to climb up and I wasn't winded at the end.
We rode 130 Km at an Average Speed of 28.6 km/hr! Not bad for a bunch middle aged guys! This year, I wasn't the last rider! My brother-in-law came in last where he usually comes in first.
The difference...
All the other guys had newer bike and he has an older (20yr+) Italian road bike. The pressure is on him to get a new bike. You can guess where I want to take him to look for a new bike!
Thanks to the Re-My Sport Team for spending the time with me to make sure that the bike was the right bike for me. Never once did I feel pressured in buying and you guys took all the time that I needed.

All the best and Ride On!

Jean Laforest
Special Projects / IT A+, Net+
Olymel, Brampton

January 19, 2007
To the Re-My Sport Team:
I want to thank you all for the incredible service I have experienced from your store over the past 3 years. When I came to your store for the first time I couldn't believe the patience and knowledge you displayed as you helped me choose my bike. The bike fitting I received as part of the purchase was amazing! I have had experience with bike fittings elsewhere and so I can say that the care I received with my bike fitting was unparalleled.
You're much more than a bike store - you're your own small community that not only offers great product, but a great experience as well. I know that many customers feel so at home they come in just to chat with your friendly staff - I think they feel like they are part of the big Re-My Sport family.
Thanks for being an amazing store! You have earned my loyalty and I can't imagine shopping anywhere but at Re-My Sport for all my cycling needs.
Sincerely,

Heather Campbell